[dlm_no_access]
[dlm_no_access]
For over two decades, the people who have worked alongside Janne — at large enterprises and fast-growing companies alike — keep saying the same things: strategic, practical, and relentlessly focused on customer value and real results. A few of them, in their own words.
"An expert in designing and delivering next generation customer centric transformation. A hands-on visionary who wants to see the change happen."
Tuukka HeinonenHead of AI Solutions, Netum
"World class customer experience expertise, with a truly strong focus on customers and an open, engaging style."
Niall NortonMember of the Board of Advisors
"A clear vision for customer experience, and a real gift for clearing the path for change and bringing the team along with him."
Emma WhiteProgram Manager, McLaren Automotive
"A great outside-in, customer-centric workshop. Every week, some pages of his experience and wisdom to read, which enrich mine."
Frank van GeffenLead Process Intelligence, Rabobank
"A strategic vision on how to improve the customer experience, combined with a drive to ensure measurable results for the business and customers alike."
Kristiina KinnunenQualitative Research Strategist, Sago
"Impressive results in customer experience, profitability and cost-efficiency. Any leader who wants fresh ideas and to truly see tangible results should touch base with him."
Daniel van der SpuySenior Product Designer, By Miles
"A master of his subject at both an academic and practical level. He knows the right questions to ask and always challenges the status quo."
Rob CahillLead Product Manager, MONY Group