Cookie Policy

This Cookie Policy explains what cookies and similar technologies we use on https://www.bizlog.fi/, why we use them, and how you can control them. We use cookies to make the site work, to improve your experience, to protect the site, and when allowed, to measure and improve our services.

What are cookies

Cookies are small text files placed on your device when you visit a website. They help the site remember information about your visit for a limited time. Some cookies are essential for the site to function, while others enable features, improve performance, or provide analytics and marketing functionality.

Cookies used on this site

Cookie Domain Description Duration Type
wp_llms_session bizlog.fi Session cookie used by the LMS to maintain your logged-in session and activity state 6 hours Functional
wp_llms_session bizlog.fi Session cookie used by the LMS to maintain your logged-in session and activity state 6 hours Functional
sib_cuid bizlog.fi SentinBlue cookie to recognise unique visits and improve email/service handling 6 months Functional
chatyWidget_0 bizlog.fi Chaty live chat cookie to store chat widget session state 7 days Functional
activechatyWidgets bizlog.fi Chaty cookie to collect how users interact with the live chat feature 1 day Functional
mm.stripe.com mm.stripe.com Stripe cookie used for fraud prevention and device identification 1 year 1 month 4 days Necessary
trp_language bizlog.fi Translate-Press cookie storing the user’s chosen site language for next visit 1 month Functional
__stripe_mid bizlog.fi Stripe cookie that sets a unique session identifier to recognise users across sessions 1 year Necessary
__stripe_sid bizlog.fi Stripe cookie that sets a unique session identifier for a single session 1 hour Necessary

Note: Cookie names and durations reflect current site settings and may change when we update third-party services. We review cookies periodically to ensure accuracy.

Cookie categories explained

  • Necessary
    These cookies are essential for the website to operate securely and correctly. They enable core functions such as payment processing and session management. You cannot disable these cookies if you want to use the site as intended.

  • Functional
    These cookies remember choices you make on the site, such as language selection and chat preferences, so we can provide an improved, personalized experience

How we use cookies

  • To maintain your login and session state for the learning management features on the site.
  • To deliver and configure third-party services required for payments and fraud prevention.
  • To store your language preference so the site displays in your chosen language on return visits.
  • To enable and improve the live chat support experience.
  • To recognise repeat visitors and assist with operational messaging and communications.

Managing and disabling cookies

  • You can manage or delete cookies using your browser settings. If you block or delete necessary cookies, parts of the site may stop working or may not behave as expected.
  • To control cookies in common browsers search for the browser’s privacy or cookie settings and follow their instructions to block, allow, or remove cookies.
  • For cookies set by third parties (for example Stripe or SendinBlue), you can review and manage some preferences via those third parties’ settings where available.

Third party cookies and links

Third-party services we use may set cookies when you interact with their features on our site. We do not control third-party cookies. Third-party cookie use is subject to each provider’s privacy and cookie settings. The site may contain links to external websites that have their own cookie and privacy policies.

Data retention and consent records

We keep cookie and session data only as long as necessary to provide the function or to meet legal and security requirements. Where applicable, consent records are stored to demonstrate compliance with legal obligations.

Contact and updates

If you have questions about this Cookie Policy or want further details about the cookies we use, contact us through the contact details provided on the website. We may update this Cookie Policy occasionally to reflect changes in our services or legal requirements; the date of the latest revision is shown on the site.

What people say about working with Janne

For over two decades, the people who have worked alongside Janne — at large enterprises and fast-growing companies alike — keep saying the same things: strategic, practical, and relentlessly focused on customer value and real results. A few of them, in their own words.

"An expert in designing and delivering next generation customer centric transformation. A hands-on visionary who wants to see the change happen."

Tuukka HeinonenHead of AI Solutions, Netum

"World class customer experience expertise, with a truly strong focus on customers and an open, engaging style."

Niall NortonMember of the Board of Advisors

"A clear vision for customer experience, and a real gift for clearing the path for change and bringing the team along with him."

Emma WhiteProgram Manager, McLaren Automotive

"A great outside-in, customer-centric workshop. Every week, some pages of his experience and wisdom to read, which enrich mine."

Frank van GeffenLead Process Intelligence, Rabobank

"A strategic vision on how to improve the customer experience, combined with a drive to ensure measurable results for the business and customers alike."

Kristiina KinnunenQualitative Research Strategist, Sago

"Impressive results in customer experience, profitability and cost-efficiency. Any leader who wants fresh ideas and to truly see tangible results should touch base with him."

Daniel van der SpuySenior Product Designer, By Miles

"A master of his subject at both an academic and practical level. He knows the right questions to ask and always challenges the status quo."

Rob CahillLead Product Manager, MONY Group